Refund Policy

At Prime Picks Sale, we are committed to delivering quality digital marketing services and ensuring our clients are satisfied with our work. However, if you are not entirely happy with your purchase, we’re here to help. Please review the following refund policy carefully.

Eligibility for Refunds

You may be eligible for a refund under the following conditions:

1. Service Not Delivered

If the service you paid for has not been started or delivered within the agreed-upon timeframe, and there has been no valid communication or update, a full refund may be issued.

2. Duplicate Payment

If you have been charged more than once for the same service due to a billing error or technical issue, we will refund the duplicate payment.

3. Project Cancellation Before Work Begins

If you decide to cancel a service before any work has started, a full or partial refund may be provided, depending on the administrative time or resources already allocated.

Non-Refundable Circumstances

Refunds will not be issued in the following situations:

The service has already been started or partially completed based on your confirmation or approval.
The project has been completed and delivered according to the agreed scope of work.
Delays or dissatisfaction caused by incomplete inputs or delayed feedback from the client.
Results that vary due to algorithm updates or changes beyond our control (e.g., Google, Facebook).
Subscription services where the billing cycle has already started or has been partially used.

Refund Request Timeline

All refund requests must be submitted within 7 days of the initial payment or from the date of the service issue. Requests made after this period may not be considered.

How to Request a Refund

To request a refund, please contact our support team at [your email/contact form]. Include the following information:

Your full name and company name (if applicable)
Date of purchase
Service purchased
Reason for the refund request
Any relevant details or documentation

We will review your request within 3-5 business days and notify you of the outcome.